Privacy Page for Tax Surplus Solutions LLC

Tax Surplus Solutions LLC

PRIVACY POLICY

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Tax Surplus Solutions LLC (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or unrelated purposes.

All SMS opt-in data, consent records, and timestamps are kept strictly confidential and are used solely to provide our direct services.

INTRODUCTION

This Privacy Policy describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), including when you:

Visit our website or any site that links to this Privacy Policy

Engage with us through phone, SMS, email, marketing, or events

Request information, consultations, or services

If you do not agree with this policy, please do not use our Services.

Contact us:
📧 [email protected]
📞 +1 (573) 615-7390

SUMMARY OF KEY POINTS

Sensitive Personal Information: We do not process sensitive personal information.

Third-Party Data: We do not receive personal information from third parties.

Data Sharing: We do not sell or share personal information for marketing purposes.

SMS Data: Mobile information is never shared with third parties for promotional use.

Legal Basis: We process data only when legally permitted or with your consent.

1. INFORMATION WE COLLECT

Personal Information You Provide

Name

Email address

Phone number

Physical address

Payment information (if applicable)

Communication opt-in records and timestamps (SMS, email)

Non-Personal Information

IP address

Browser and device type

Website usage data

Cookies and similar technologies

Customer Communications

Inquiry records

Service history

Appointment preferences

Feedback and correspondence

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and administer our services

Communicate with you

Process payments and transactions

Maintain consent and communication preferences

Improve website functionality

Prevent fraud and ensure security

Comply with legal obligations

Marketing communications are sent only with your explicit consent and you may opt out at any time.

3. SMS MESSAGING & TCPA COMPLIANCE

Opt-In Consent

SMS messages are sent only after explicit opt-in

Timestamped consent records are maintained

We comply with TCPA and all applicable laws

Message Content

Appointment reminders

Service updates

Customer support messages

No promotional texts without express consent

Opt-Out

Reply STOP at any time to unsubscribe

A confirmation message will be sent

Opt-out requests are processed within 24 hours

Help

Reply HELP or contact: [email protected]

Carrier Disclosure

Message & data rates may apply

Carriers are not responsible for delayed or undelivered messages

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Limited sharing with subcontractors for customer support is permitted. SMS opt-in data and consent records are never shared.

4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to enhance user experience and analyze website performance. You may control cookie settings through your browser.

5. DATA RETENTION

We retain personal information only as long as necessary to:

Provide services

Fulfill legal obligations

Maintain business records

Data is securely deleted or anonymized when no longer required.

6. DATA SECURITY

We use reasonable technical and organizational safeguards to protect your data. However, no system can be guaranteed 100% secure. Use of our Services is at your own risk.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access your personal data

Request corrections

Request deletion

Withdraw consent

Opt out of marketing communications

To exercise your rights, email:
📧 [email protected]

8. DO-NOT-TRACK SIGNALS

We currently do not respond to Do-Not-Track signals due to lack of a uniform standard.

9. U.S. STATE PRIVACY RIGHTS

California (CCPA/CPRA)

Rights include access, deletion, correction, and non-discrimination. We do not sell or share personal data.

Colorado, Connecticut, Virginia

Residents may request access, correction, deletion, portability, and opt out of targeted advertising or profiling.

Requests may be submitted via email. Appeals are handled within legally required timelines.

10. INTERNATIONAL PRIVACY RIGHTS

We comply with applicable privacy laws in:

Australia & New Zealand

South Africa

You may request access or correction and file complaints with applicable regulators.

11. CONTACT INFORMATION

Legal Business Name: Tax Surplus Solutions LLC
Email: [email protected]
Phone: +1 (573) 615-7390

By using our website or services, you consent to this Privacy Policy.